# Twilio: Missing Messaging Service IDs in Inbound SMS for a Subset of Customers

> Twilio status incident “Missing Messaging Service IDs in Inbound SMS for a Subset of Customers” on 2021-03-25: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zpxqhttnpt7j
Last updated: 2021-03-26T00:34:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-03-25 22:10 UTC · Resolved: 2021-03-26 00:34 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zpxqhttnpt7j](https://status.twilio.com/incidents/zpxqhttnpt7j)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-03-26 00:34 UTC: The issue causing missing messaging service IDs in inbound SMS has been resolved and the Programmable Messaging product is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-03-25 22:10 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zpxqhttnpt7j
- Citation: Twilio, “Missing Messaging Service IDs in Inbound SMS for a Subset of Customers” (2021-03-25 22:10 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zpxqhttnpt7j (CC BY 4.0).
- Markdown link: `[Twilio: Missing Messaging Service IDs in Inbound SMS for a Subset of Customers (2021-03-25)](https://rewindex.com/company/twilio/incidents/zpxqhttnpt7j)`


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Canonical: https://rewindex.com/company/twilio/incidents/zpxqhttnpt7j · Markdown: https://rewindex.com/company/twilio/incidents/zpxqhttnpt7j.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zpxqhttnpt7j · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:44:46.765Z