# Twilio: Body Encoding Issues for a Subset of Vodafone Idea Users in India

> Twilio status incident “Body Encoding Issues for a Subset of Vodafone Idea Users in India” on 2021-07-23: impact minor (vendor’s label), 1.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zn17k5bfvp45
Last updated: 2021-07-23T19:27:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-07-23 17:51 UTC · Resolved: 2021-07-23 19:27 UTC · Duration: 1.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zn17k5bfvp45](https://status.twilio.com/incidents/zn17k5bfvp45)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-07-23 19:27 UTC: We are no longer experiencing issues with message body encoding for a subset of Vodafone Idea users in India. The incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-07-23 17:51 UTC, resolved after 1.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zn17k5bfvp45
- Citation: Twilio, “Body Encoding Issues for a Subset of Vodafone Idea Users in India” (2021-07-23 17:51 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zn17k5bfvp45 (CC BY 4.0).
- Markdown link: `[Twilio: Body Encoding Issues for a Subset of Vodafone Idea Users in India (2021-07-23)](https://rewindex.com/company/twilio/incidents/zn17k5bfvp45)`


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Canonical: https://rewindex.com/company/twilio/incidents/zn17k5bfvp45 · Markdown: https://rewindex.com/company/twilio/incidents/zn17k5bfvp45.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zn17k5bfvp45 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:21:36.486Z