# Twilio: Our Engineers are Investigating an Issue with Billing Recharges and Account Suspensions

> Twilio status incident “Our Engineers are Investigating an Issue with Billing Recharges and Account Suspensions” on 2024-04-18: impact none (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zjxhfmndmgx6
Last updated: 2024-04-18T23:33:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-04-18 21:11 UTC · Resolved: 2024-04-18 23:33 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zjxhfmndmgx6](https://status.twilio.com/incidents/zjxhfmndmgx6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-04-18 23:33 UTC: We have fully investigated the billing issue triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-04-18 21:11 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zjxhfmndmgx6
- Citation: Twilio, “Our Engineers are Investigating an Issue with Billing Recharges and Account Suspensions” (2024-04-18 21:11 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zjxhfmndmgx6 (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers are Investigating an Issue with Billing Recharges and Account Suspensions (2024-04-18)](https://rewindex.com/company/twilio/incidents/zjxhfmndmgx6)`


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Canonical: https://rewindex.com/company/twilio/incidents/zjxhfmndmgx6 · Markdown: https://rewindex.com/company/twilio/incidents/zjxhfmndmgx6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zjxhfmndmgx6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:49:30.585Z