# Twilio: Customers unable to purchase UK Mobile Numbers

> Twilio status incident “Customers unable to purchase UK Mobile Numbers” on 2024-04-15: impact minor (vendor’s label), 2.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zhgslc5dvzwt
Last updated: 2024-04-15T17:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-04-15 15:04 UTC · Resolved: 2024-04-15 17:25 UTC · Duration: 2.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zhgslc5dvzwt](https://status.twilio.com/incidents/zhgslc5dvzwt)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-04-15 17:25 UTC: The incident where customers were unable to purchase UK mobile phone numbers due to address requirement restrictions has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-04-15 15:04 UTC, resolved after 2.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zhgslc5dvzwt
- Citation: Twilio, “Customers unable to purchase UK Mobile Numbers” (2024-04-15 15:04 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zhgslc5dvzwt (CC BY 4.0).
- Markdown link: `[Twilio: Customers unable to purchase UK Mobile Numbers (2024-04-15)](https://rewindex.com/company/twilio/incidents/zhgslc5dvzwt)`


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Canonical: https://rewindex.com/company/twilio/incidents/zhgslc5dvzwt · Markdown: https://rewindex.com/company/twilio/incidents/zhgslc5dvzwt.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zhgslc5dvzwt · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:50:52.887Z