# Twilio: Automated Alert: Minimal Customer Impact

> Twilio status incident “Automated Alert: Minimal Customer Impact” on 2021-07-17: impact none (vendor’s label), 32 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zfv2z7s4bcvv
Last updated: 2021-07-17T01:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-07-17 00:32 UTC · Resolved: 2021-07-17 01:04 UTC · Duration: 32 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zfv2z7s4bcvv](https://status.twilio.com/incidents/zfv2z7s4bcvv)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-07-17 01:04 UTC: We have fully investigated the inbound call failures to Twilio toll-free numbers, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-07-17 00:32 UTC, resolved after 32 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zfv2z7s4bcvv
- Citation: Twilio, “Automated Alert: Minimal Customer Impact” (2021-07-17 00:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zfv2z7s4bcvv (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: Minimal Customer Impact (2021-07-17)](https://rewindex.com/company/twilio/incidents/zfv2z7s4bcvv)`


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Canonical: https://rewindex.com/company/twilio/incidents/zfv2z7s4bcvv · Markdown: https://rewindex.com/company/twilio/incidents/zfv2z7s4bcvv.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zfv2z7s4bcvv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:28:46.718Z