# Twilio: SMS Delivery Delays from Twilio to DigiTel C.A. Venezuela

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-10-10 13:38 UTC · Resolved: 2026-10-10 23:03 UTC · Duration: 9.4 h
- Updates: 7 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://stspg.io/h5tf3z8639jx](https://stspg.io/h5tf3z8639jx)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-10 13:38 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **investigating** 2026-10-10 14:49 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **investigating** 2026-10-10 16:49 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to DigiTel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **investigating** 2026-10-10 20:49 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio to Digitel network subscribers in Venezuela. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **monitoring** 2026-10-10 20:59 UTC: We have observed a recovery in SMS delivery from Twilio to Digitel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-10-10 23:00 UTC: We have observed a recovery in SMS delivery from Twilio to DigiTel network subscribers in Venezuela and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.
- **resolved** 2026-10-10 23:03 UTC: The incident has been resolved and SMS delivery from Twilio to DigiTel C.A. network subscribers in Venezuela is operating normally.


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Canonical: https://rewindex.com/company/twilio/incidents/zdxmfpspy73j · Markdown: https://rewindex.com/company/twilio/incidents/zdxmfpspy73j.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zdxmfpspy73j · Generated 2026-10-18T11:29:10.842Z