# Twilio: Degraded Experience on S/S, CNAM and VI for Select Phone Numbers

> Twilio status incident “Degraded Experience on S/S, CNAM and VI for Select Phone Numbers” on 2026-08-31: impact minor (vendor’s label), 7.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/zcvsyfz4mqzn
Last updated: 2026-09-01T02:43:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-31 19:37 UTC · Resolved: 2026-09-01 02:43 UTC · Duration: 7.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/zcvsyfz4mqzn](https://status.twilio.com/incidents/zcvsyfz4mqzn)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-09-01 02:43 UTC: The issue affecting S/S, CNAM, and Voice Integrity for phone numbers on sub-accounts has been successfully resolved. We have monitored the systems and confirmed that all services have returned to normal operation. We apologize for any inconvenience this may have caused and appreciate your patience.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-08-31 19:37 UTC, resolved after 7.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/zcvsyfz4mqzn
- Citation: Twilio, “Degraded Experience on S/S, CNAM and VI for Select Phone Numbers” (2026-08-31 19:37 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/zcvsyfz4mqzn (CC BY 4.0).
- Markdown link: `[Twilio: Degraded Experience on S/S, CNAM and VI for Select Phone Numbers (2026-08-31)](https://rewindex.com/company/twilio/incidents/zcvsyfz4mqzn)`


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Canonical: https://rewindex.com/company/twilio/incidents/zcvsyfz4mqzn · Markdown: https://rewindex.com/company/twilio/incidents/zcvsyfz4mqzn.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/zcvsyfz4mqzn · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:05:05.803Z