# Twilio: TaskRouter and Flex Degraded

> Twilio status incident “TaskRouter and Flex Degraded” on 2021-01-25: impact none (vendor’s label), 54 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/z8p9rl8kn7hw
Last updated: 2021-01-25T18:50:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-01-25 17:56 UTC · Resolved: 2021-01-25 18:50 UTC · Duration: 54 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/z8p9rl8kn7hw](https://status.twilio.com/incidents/z8p9rl8kn7hw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-01-25 18:50 UTC: We are no longer seeing degradation for TaskRouter and Flex. The issue has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-01-25 17:56 UTC, resolved after 54 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/z8p9rl8kn7hw
- Citation: Twilio, “TaskRouter and Flex Degraded” (2021-01-25 17:56 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/z8p9rl8kn7hw (CC BY 4.0).
- Markdown link: `[Twilio: TaskRouter and Flex Degraded (2021-01-25)](https://rewindex.com/company/twilio/incidents/z8p9rl8kn7hw)`


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Canonical: https://rewindex.com/company/twilio/incidents/z8p9rl8kn7hw · Markdown: https://rewindex.com/company/twilio/incidents/z8p9rl8kn7hw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/z8p9rl8kn7hw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:43:36.880Z