# Twilio: Failures Fetching Voice Recordings and Transcripts on AU1 Home Region

> Twilio status incident “Failures Fetching Voice Recordings and Transcripts on AU1 Home Region” on 2022-01-29: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/yyk7642jg34q
Last updated: 2022-01-29T15:56:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-01-29 14:28 UTC · Resolved: 2022-01-29 15:56 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/yyk7642jg34q](https://status.twilio.com/incidents/yyk7642jg34q)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2022-01-29 15:56 UTC: The issue with voice recording and transcript retrieval on the AU1 Home Region has been resolved and Programmable Voice is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2022-01-29 14:28 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/yyk7642jg34q
- Citation: Twilio, “Failures Fetching Voice Recordings and Transcripts on AU1 Home Region” (2022-01-29 14:28 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/yyk7642jg34q (CC BY 4.0).
- Markdown link: `[Twilio: Failures Fetching Voice Recordings and Transcripts on AU1 Home Region (2022-01-29)](https://rewindex.com/company/twilio/incidents/yyk7642jg34q)`


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Canonical: https://rewindex.com/company/twilio/incidents/yyk7642jg34q · Markdown: https://rewindex.com/company/twilio/incidents/yyk7642jg34q.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/yyk7642jg34q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:43:53.497Z