# Twilio: Issue Impacting Multiple Products

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2022-03-09 21:00 UTC · Resolved: 2022-03-10 00:13 UTC · Duration: 3.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ytmxbrr8n79k](https://status.twilio.com/incidents/ytmxbrr8n79k)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Part of an outage event

- [AWS outage, Mar 9, 2022: 12 vendors, 12 incidents](https://rewindex.com/events/2022-03-09-aws)
- This incident started in the same window without naming AWS (timing only, not evidence of a link). (timing only, posted −20 min vs the first vendor naming AWS)

```mermaid
flowchart LR
  root["AWS<br/>own incident not archived"]:::inferred
  h1["Within an hour<br/>2 vendors, 2 blamed AWS<br/>Courier, Unbounce"]:::blames
  root --> h1
  h4["1 to 4 hours later<br/>1 vendor, 1 blamed AWS<br/>Xero"]:::blames
  root --> h4
  me["Twilio (this incident)<br/>posted −20 min"]:::me
  root -.->|"same window"| me
```

_Detected automatically from incidents that started together and named the same provider; a link means one incident named another vendor, not a confirmed cause._

## Timeline of updates

- **resolved** 2022-03-10 00:13 UTC: We are no longer experiencing the issue that impacted a number of Twilio products. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._


---
Canonical: https://rewindex.com/company/twilio/incidents/ytmxbrr8n79k · Markdown: https://rewindex.com/company/twilio/incidents/ytmxbrr8n79k.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ytmxbrr8n79k · Generated 2026-10-20T00:14:46.638Z