# Twilio: Increased latencies and error rate in Conversations

> Twilio status incident “Increased latencies and error rate in Conversations” on 2023-01-09: impact minor (vendor’s label), 43 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ykvkhm8mzww6
Last updated: 2023-01-09T10:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-01-09 10:09 UTC · Resolved: 2023-01-09 10:52 UTC · Duration: 43 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ykvkhm8mzww6](https://status.twilio.com/incidents/ykvkhm8mzww6)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-01-09 10:52 UTC: Conversations was degraded for 20 minutes between 01:25 and 01:45 Pacific Time on 01/09/2023. During this period, customers may have experienced latencies and error rate. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-01-09 10:09 UTC, resolved after 43 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/ykvkhm8mzww6
- Citation: Twilio, “Increased latencies and error rate in Conversations” (2023-01-09 10:09 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ykvkhm8mzww6 (CC BY 4.0).
- Markdown link: `[Twilio: Increased latencies and error rate in Conversations (2023-01-09)](https://rewindex.com/company/twilio/incidents/ykvkhm8mzww6)`


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Canonical: https://rewindex.com/company/twilio/incidents/ykvkhm8mzww6 · Markdown: https://rewindex.com/company/twilio/incidents/ykvkhm8mzww6.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ykvkhm8mzww6 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:43:36.203Z