# Twilio: Sync Platform and Conversations Affected

> Twilio status incident “Sync Platform and Conversations Affected” on 2026-01-28: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/yhvcjwhlg10l
Last updated: 2026-01-28T17:49:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-01-28 17:49 UTC · Resolved: 2026-01-28 17:49 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/yhvcjwhlg10l](https://status.twilio.com/incidents/yhvcjwhlg10l)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-01-28 17:49 UTC: Twilio Sync Platform and Conversations were degraded between 7:53 AM to 9:22 AM Pacific Time on 01/28/2026. During this period of time customers may have experienced delay in webhooks related to sync object mutations (add, delete, edit) and 404 from Cloudfront in IE1 for any public api calls. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-01-28 17:49 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/yhvcjwhlg10l
- Citation: Twilio, “Sync Platform and Conversations Affected” (2026-01-28 17:49 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/yhvcjwhlg10l (CC BY 4.0).
- Markdown link: `[Twilio: Sync Platform and Conversations Affected (2026-01-28)](https://rewindex.com/company/twilio/incidents/yhvcjwhlg10l)`


---
Canonical: https://rewindex.com/company/twilio/incidents/yhvcjwhlg10l · Markdown: https://rewindex.com/company/twilio/incidents/yhvcjwhlg10l.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/yhvcjwhlg10l · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:05:43.459Z