# Twilio: Issue Causing Distorted Ringback Tones on TwiML Dial Calls

> Twilio status incident “Issue Causing Distorted Ringback Tones on TwiML Dial Calls” on 2025-10-04: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/yh6gbw8kr8gz
Last updated: 2025-10-04T09:31:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-04 06:43 UTC · Resolved: 2025-10-04 09:31 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/yh6gbw8kr8gz](https://status.twilio.com/incidents/yh6gbw8kr8gz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-10-04 09:31 UTC: We are no longer experiencing loud and distorted ringing tones in voice calls using TwiML Dial. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-10-04 06:43 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/yh6gbw8kr8gz
- Citation: Twilio, “Issue Causing Distorted Ringback Tones on TwiML Dial Calls” (2025-10-04 06:43 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/yh6gbw8kr8gz (CC BY 4.0).
- Markdown link: `[Twilio: Issue Causing Distorted Ringback Tones on TwiML Dial Calls (2025-10-04)](https://rewindex.com/company/twilio/incidents/yh6gbw8kr8gz)`


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Canonical: https://rewindex.com/company/twilio/incidents/yh6gbw8kr8gz · Markdown: https://rewindex.com/company/twilio/incidents/yh6gbw8kr8gz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/yh6gbw8kr8gz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:50:18.341Z