# Twilio: RCS Delivery Receipt Delays for AT&T

- Impact (vendor’s label): minor
- Status: resolved · edited after publishing
- Started: 2026-10-19 17:21 UTC · Resolved: 2026-10-19 19:48 UTC · Duration: 2.5 h
- Updates: 4 · Affected components: PROGRAMMABLE MESSAGING - RCS Messaging, RCS Messaging
- [Vendor status page: https://stspg.io/wh8dr4w8g51t](https://stspg.io/wh8dr4w8g51t)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-19 17:21 UTC _(edited after publishing)_: We are investigating an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-19 17:53 UTC: We have identified an issue with RCS. Users may experience delays in delivery receipts and delays with inbound messages. We will provide another update in 1 hour or as soon as more information becomes available.
- **monitoring** 2026-10-19 18:43 UTC: Our engineers have mitigated the issue and are monitoring system performance. Delivery receipts and inbound messages are returning to normal for RCS traffic with AT&T. We will provide another update in 2 hours or as soon as more information becomes available.
- **resolved** 2026-10-19 19:48 UTC: We have monitored and resolved the issue with RCS. All services are now operating normally at this time.

## Rewindex changes for this incident

- 2026-10-19 18:03 UTC: [Incident updated: RCS Delivery Receipt Delays for AT&T](https://rewindex.com/change/re34378e4c81951.md)
- 2026-10-19 18:53 UTC: [Incident updated: RCS Delivery Receipt Delays for AT&T](https://rewindex.com/change/r2da1d722e10c61.md)
- 2026-10-19 19:53 UTC: [Incident updated: RCS Delivery Receipt Delays for AT&T](https://rewindex.com/change/r19e7025d8e222d.md)


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Canonical: https://rewindex.com/company/twilio/incidents/y9h3qtl8hdz2 · Markdown: https://rewindex.com/company/twilio/incidents/y9h3qtl8hdz2.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/y9h3qtl8hdz2 · Generated 2026-10-19T21:10:13.403Z