# Twilio: Messaging Services Message Send Failures

> Twilio status incident “Messaging Services Message Send Failures” on 2026-09-09: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/y8wgsmhy6jv8
Last updated: 2026-09-09T17:47:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-09-09 17:47 UTC · Resolved: 2026-09-09 17:47 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/y8wgsmhy6jv8](https://status.twilio.com/incidents/y8wgsmhy6jv8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-09-09 17:47 UTC: Our engineers have investigated and resolved an issue with Messaging Services. From 10:28AM PDT on Tuesday, 7/21/26 to 6:00PM PDT on Friday, 9/4/26, customers may have experienced HTTP 400 responses with Twilio error code 21620 when sending messages through Messaging Services if the media URL parameter contained a comma. The issue has been resolved and all impacted services are operating normally.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2026-09-09 17:47 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/y8wgsmhy6jv8
- Citation: Twilio, “Messaging Services Message Send Failures” (2026-09-09 17:47 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/y8wgsmhy6jv8 (CC BY 4.0).
- Markdown link: `[Twilio: Messaging Services Message Send Failures (2026-09-09)](https://rewindex.com/company/twilio/incidents/y8wgsmhy6jv8)`


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Canonical: https://rewindex.com/company/twilio/incidents/y8wgsmhy6jv8 · Markdown: https://rewindex.com/company/twilio/incidents/y8wgsmhy6jv8.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/y8wgsmhy6jv8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:35:17.234Z