# Twilio: Inconsistent Results In Messaging Insights Dashboard

> Twilio status incident “Inconsistent Results In Messaging Insights Dashboard” on 2021-09-24: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/y8s5tnszlrf5
Last updated: 2021-09-25T00:54:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-24 23:32 UTC · Resolved: 2021-09-25 00:54 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/y8s5tnszlrf5](https://status.twilio.com/incidents/y8s5tnszlrf5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-09-25 00:54 UTC: The issue causing inconsistent data for phone number queries in the Messaging Insights dashboard has been resolved, and the dashboard is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-09-24 23:32 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/y8s5tnszlrf5
- Citation: Twilio, “Inconsistent Results In Messaging Insights Dashboard” (2021-09-24 23:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/y8s5tnszlrf5 (CC BY 4.0).
- Markdown link: `[Twilio: Inconsistent Results In Messaging Insights Dashboard (2021-09-24)](https://rewindex.com/company/twilio/incidents/y8s5tnszlrf5)`


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Canonical: https://rewindex.com/company/twilio/incidents/y8s5tnszlrf5 · Markdown: https://rewindex.com/company/twilio/incidents/y8s5tnszlrf5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/y8s5tnszlrf5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:03:13.706Z