# Twilio: TaskRouter Is Not Cancelling Tasks

> Twilio status incident “TaskRouter Is Not Cancelling Tasks” on 2023-03-24: impact minor (vendor’s label), 18 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/y8920y5m5g3g
Last updated: 2023-03-25T12:11:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-03-24 18:36 UTC · Resolved: 2023-03-25 12:11 UTC · Duration: 18 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/y8920y5m5g3g](https://status.twilio.com/incidents/y8920y5m5g3g)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-03-25 12:11 UTC: Issue with TaskRouter where a subset of Tasks were failing to cancel when the Task timeout is reached has been resolved and TaskRouter is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-03-24 18:36 UTC, resolved after 18 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/y8920y5m5g3g
- Citation: Twilio, “TaskRouter Is Not Cancelling Tasks” (2023-03-24 18:36 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/y8920y5m5g3g (CC BY 4.0).
- Markdown link: `[Twilio: TaskRouter Is Not Cancelling Tasks (2023-03-24)](https://rewindex.com/company/twilio/incidents/y8920y5m5g3g)`


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Canonical: https://rewindex.com/company/twilio/incidents/y8920y5m5g3g · Markdown: https://rewindex.com/company/twilio/incidents/y8920y5m5g3g.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/y8920y5m5g3g · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:53:13.716Z