# Twilio: Calls in Mexico are disconnecting at the 30-second mark

> Twilio status incident “Calls in Mexico are disconnecting at the 30-second mark” on 2024-11-07: impact minor (vendor’s label), 9.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/y3l98w0zmn47
Last updated: 2024-11-07T16:17:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-11-07 06:20 UTC · Resolved: 2024-11-07 16:17 UTC · Duration: 9.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/y3l98w0zmn47](https://status.twilio.com/incidents/y3l98w0zmn47)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-11-07 16:17 UTC: The issue affecting call drops in Mexico at the 30 second mark has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-11-07 06:20 UTC, resolved after 9.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/y3l98w0zmn47
- Citation: Twilio, “Calls in Mexico are disconnecting at the 30-second mark” (2024-11-07 06:20 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/y3l98w0zmn47 (CC BY 4.0).
- Markdown link: `[Twilio: Calls in Mexico are disconnecting at the 30-second mark (2024-11-07)](https://rewindex.com/company/twilio/incidents/y3l98w0zmn47)`


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Canonical: https://rewindex.com/company/twilio/incidents/y3l98w0zmn47 · Markdown: https://rewindex.com/company/twilio/incidents/y3l98w0zmn47.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/y3l98w0zmn47 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:40:51.768Z