# Twilio: Connectivity Delays on Super SIM

> Twilio status incident “Connectivity Delays on Super SIM” on 2024-12-02: impact minor (vendor’s label), 1.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/y29537p1ll5z
Last updated: 2024-12-02T17:14:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-12-02 15:55 UTC · Resolved: 2024-12-02 17:14 UTC · Duration: 1.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/y29537p1ll5z](https://status.twilio.com/incidents/y29537p1ll5z)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-12-02 17:14 UTC: We observed recovery starting around 08:00 Pacific Time, and IMSI switching by impacted SIMs have stopped. Customers that had their SIM cards change IMSI may remain on the alternative IMSI for up to 24 hours before it switches back. At this time, engineers are monitoring recovery. Any further updates will be posted to the KORE status page. https://korewireless.service-now.com/csm?id=service\_status&service=cb4ae2ca479f0610ab11f92c016d43f1\#current\_status\_degradation

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-12-02 15:55 UTC, resolved after 1.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/y29537p1ll5z
- Citation: Twilio, “Connectivity Delays on Super SIM” (2024-12-02 15:55 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/y29537p1ll5z (CC BY 4.0).
- Markdown link: `[Twilio: Connectivity Delays on Super SIM (2024-12-02)](https://rewindex.com/company/twilio/incidents/y29537p1ll5z)`


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Canonical: https://rewindex.com/company/twilio/incidents/y29537p1ll5z · Markdown: https://rewindex.com/company/twilio/incidents/y29537p1ll5z.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/y29537p1ll5z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:49:31.783Z