# Twilio: Connectivity Lost on 13% of Super SIM Devices

> Twilio status incident “Connectivity Lost on 13% of Super SIM Devices” on 2021-09-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xzpqsk42tlbw
Last updated: 2021-09-14T23:51:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2021-09-14 23:51 UTC · Resolved: 2021-09-14 23:51 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xzpqsk42tlbw](https://status.twilio.com/incidents/xzpqsk42tlbw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-09-14 23:51 UTC: Beginning at 4:05 PM PT, one of the GTP Hub nodes at a downstream connectivity partner restarted, which resulted in 13% of active data sessions being dropped. Devices would have been able to reconnect through another node by restarting the data connection. We will continue to monitor.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2021-09-14 23:51 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xzpqsk42tlbw
- Citation: Twilio, “Connectivity Lost on 13% of Super SIM Devices” (2021-09-14 23:51 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xzpqsk42tlbw (CC BY 4.0).
- Markdown link: `[Twilio: Connectivity Lost on 13% of Super SIM Devices (2021-09-14)](https://rewindex.com/company/twilio/incidents/xzpqsk42tlbw)`


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Canonical: https://rewindex.com/company/twilio/incidents/xzpqsk42tlbw · Markdown: https://rewindex.com/company/twilio/incidents/xzpqsk42tlbw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xzpqsk42tlbw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:26:44.071Z