# Twilio: MMS and SMS Delivery Delays to US Verizon Network (311-489) From Toll-Free Numbers and a Subset of Short Codes

> Twilio status incident “MMS and SMS Delivery Delays to US Verizon Network (311-489) From Toll-Free Numbers and a Subset of Short Codes” on 2021-06-09: impact minor (vendor’s label), 8.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xz8h8vq932bd
Last updated: 2021-06-09T23:57:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-06-09 15:18 UTC · Resolved: 2021-06-09 23:57 UTC · Duration: 8.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xz8h8vq932bd](https://status.twilio.com/incidents/xz8h8vq932bd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-06-09 23:57 UTC: We are no longer experiencing MMS and SMS delivery delays when sending messages to US Verizon Network from toll-free numbers and a subset of short codes. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-06-09 15:18 UTC, resolved after 8.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xz8h8vq932bd
- Citation: Twilio, “MMS and SMS Delivery Delays to US Verizon Network (311-489) From Toll-Free Numbers and a Subset of Short Codes” (2021-06-09 15:18 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xz8h8vq932bd (CC BY 4.0).
- Markdown link: `[Twilio: MMS and SMS Delivery Delays to US Verizon Network (311-489) From Toll-Free Numbers and a Subset of Short Codes (2021-06-09)](https://rewindex.com/company/twilio/incidents/xz8h8vq932bd)`


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Canonical: https://rewindex.com/company/twilio/incidents/xz8h8vq932bd · Markdown: https://rewindex.com/company/twilio/incidents/xz8h8vq932bd.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xz8h8vq932bd · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:50:41.016Z