# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2021-09-10: impact minor (vendor’s label), 19 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xrhx83mss16z
Last updated: 2021-09-10T15:41:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-09-10 15:22 UTC · Resolved: 2021-09-10 15:41 UTC · Duration: 19 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xrhx83mss16z](https://status.twilio.com/incidents/xrhx83mss16z)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-09-10 15:41 UTC: We have fully investigated the issue of SMS delivery report delays to multiple networks in Brazil triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-09-10 15:22 UTC, resolved after 19 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xrhx83mss16z
- Citation: Twilio, “Automated Alert: No Customer Impact” (2021-09-10 15:22 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xrhx83mss16z (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2021-09-10)](https://rewindex.com/company/twilio/incidents/xrhx83mss16z)`


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Canonical: https://rewindex.com/company/twilio/incidents/xrhx83mss16z · Markdown: https://rewindex.com/company/twilio/incidents/xrhx83mss16z.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xrhx83mss16z · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:58.630Z