# Twilio: Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia

> Twilio status incident “Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia” on 2026-02-12: impact minor (vendor’s label), 4.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xpn5cqm2llxs
Last updated: 2026-02-12T19:15:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-02-12 14:20 UTC · Resolved: 2026-02-12 19:15 UTC · Duration: 4.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xpn5cqm2llxs](https://status.twilio.com/incidents/xpn5cqm2llxs)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-02-12 19:15 UTC: Our engineers have monitored the fix and confirmed the issue with Audio quality with Voice calls from Network Subscribers to a subset of Twilio landline numbers in Colombia has been resolved. All services are now operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-02-12 14:20 UTC, resolved after 4.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xpn5cqm2llxs
- Citation: Twilio, “Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia” (2026-02-12 14:20 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xpn5cqm2llxs (CC BY 4.0).
- Markdown link: `[Twilio: Degraded Audio Quality for Voice Calls to a Subset of Twilio Landline Numbers in Colombia (2026-02-12)](https://rewindex.com/company/twilio/incidents/xpn5cqm2llxs)`


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Canonical: https://rewindex.com/company/twilio/incidents/xpn5cqm2llxs · Markdown: https://rewindex.com/company/twilio/incidents/xpn5cqm2llxs.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xpn5cqm2llxs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:12:44.065Z