# Twilio: SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India

- Impact (vendor’s label): minor
- Status: identified · edited after publishing
- Started: 2026-10-21 16:32 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 4 · Affected components: CARRIER NETWORK - SMS, APAC, SMS, APAC
- [Vendor status page: https://stspg.io/mvj6m6cnm9xd](https://stspg.io/mvj6m6cnm9xd)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-10-21 16:33 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-21 16:34 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-10-21 17:35 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-10-21 19:36 UTC: Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-10-21 16:43 UTC: [Incident updated: SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/re9592d667ebc52.md)
- 2026-10-21 17:43 UTC: [Incident updated: SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/rbf1e31b6900402.md)
- 2026-10-21 19:43 UTC: [Incident updated: SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India](https://rewindex.com/change/r54fa1eeff3e7ea.md)


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Canonical: https://rewindex.com/company/twilio/incidents/xn03f2h0rmmb · Markdown: https://rewindex.com/company/twilio/incidents/xn03f2h0rmmb.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xn03f2h0rmmb · Generated 2026-10-21T23:42:52.190Z