# Twilio: Call Quality Issue To a Subset to Twilio Phone Number in Mexico

> Twilio status incident “Call Quality Issue To a Subset to Twilio Phone Number in Mexico” on 2025-12-14: impact minor (vendor’s label), 8.7 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xj8yqvn919tc
Last updated: 2025-12-15T03:42:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-12-14 18:59 UTC · Resolved: 2025-12-15 03:42 UTC · Duration: 8.7 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xj8yqvn919tc](https://status.twilio.com/incidents/xj8yqvn919tc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-12-15 03:42 UTC: The issue affecting outbound call quality from a subset of Twilio's Phone Numbers in Mexico has been resolved, and the service is functioning normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-12-14 18:59 UTC, resolved after 8.7 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xj8yqvn919tc
- Citation: Twilio, “Call Quality Issue To a Subset to Twilio Phone Number in Mexico” (2025-12-14 18:59 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xj8yqvn919tc (CC BY 4.0).
- Markdown link: `[Twilio: Call Quality Issue To a Subset to Twilio Phone Number in Mexico (2025-12-14)](https://rewindex.com/company/twilio/incidents/xj8yqvn919tc)`


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Canonical: https://rewindex.com/company/twilio/incidents/xj8yqvn919tc · Markdown: https://rewindex.com/company/twilio/incidents/xj8yqvn919tc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xj8yqvn919tc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:36:51.683Z