# Twilio: High Packet Loss for Voice calls to Vietnam

> Twilio status incident “High Packet Loss for Voice calls to Vietnam” on 2020-12-16: impact minor (vendor’s label), 5.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xhcffgmpqmvm
Last updated: 2020-12-16T16:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-12-16 10:46 UTC · Resolved: 2020-12-16 16:35 UTC · Duration: 5.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xhcffgmpqmvm](https://status.twilio.com/incidents/xhcffgmpqmvm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-12-16 16:35 UTC: We are no longer observing high packet loss for voice calls to Vietnam. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-12-16 10:46 UTC, resolved after 5.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xhcffgmpqmvm
- Citation: Twilio, “High Packet Loss for Voice calls to Vietnam” (2020-12-16 10:46 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xhcffgmpqmvm (CC BY 4.0).
- Markdown link: `[Twilio: High Packet Loss for Voice calls to Vietnam (2020-12-16)](https://rewindex.com/company/twilio/incidents/xhcffgmpqmvm)`


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Canonical: https://rewindex.com/company/twilio/incidents/xhcffgmpqmvm · Markdown: https://rewindex.com/company/twilio/incidents/xhcffgmpqmvm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xhcffgmpqmvm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T18:49:19.697Z