# Twilio: False Emails Triggered for Toll-Free Number Rejection

> Twilio status incident “False Emails Triggered for Toll-Free Number Rejection” on 2023-12-14: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xg6b7tdncr30
Last updated: 2023-12-14T19:24:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-12-14 19:24 UTC · Resolved: 2023-12-14 19:24 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xg6b7tdncr30](https://status.twilio.com/incidents/xg6b7tdncr30)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-12-14 19:24 UTC: Twilio Toll-Free number registration email was degraded for 436 minutes between 14:38 and 21:54 Pacific Time on 12/13/2023. During this period of time customers may have received emails sent to the verification’s notification email address related to a Toll-Free Number rejection. This is not spam and was caused by Twilio. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-12-14 19:24 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xg6b7tdncr30
- Citation: Twilio, “False Emails Triggered for Toll-Free Number Rejection” (2023-12-14 19:24 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xg6b7tdncr30 (CC BY 4.0).
- Markdown link: `[Twilio: False Emails Triggered for Toll-Free Number Rejection (2023-12-14)](https://rewindex.com/company/twilio/incidents/xg6b7tdncr30)`


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Canonical: https://rewindex.com/company/twilio/incidents/xg6b7tdncr30 · Markdown: https://rewindex.com/company/twilio/incidents/xg6b7tdncr30.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xg6b7tdncr30 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:09:10.738Z