# Twilio: KYC Service is Failing in Germany

> Twilio status incident “KYC Service is Failing in Germany” on 2024-10-15: impact minor (vendor’s label), 4.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xdlttkwym1vw
Last updated: 2024-10-15T13:49:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-15 08:58 UTC · Resolved: 2024-10-15 13:49 UTC · Duration: 4.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xdlttkwym1vw](https://status.twilio.com/incidents/xdlttkwym1vw)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-10-15 13:49 UTC: Issue has been resolved and KYC Service in Germany is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-10-15 08:58 UTC, resolved after 4.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xdlttkwym1vw
- Citation: Twilio, “KYC Service is Failing in Germany” (2024-10-15 08:58 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xdlttkwym1vw (CC BY 4.0).
- Markdown link: `[Twilio: KYC Service is Failing in Germany (2024-10-15)](https://rewindex.com/company/twilio/incidents/xdlttkwym1vw)`


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Canonical: https://rewindex.com/company/twilio/incidents/xdlttkwym1vw · Markdown: https://rewindex.com/company/twilio/incidents/xdlttkwym1vw.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xdlttkwym1vw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:13:39.802Z