# Twilio: SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes, Short Codes and Toll Free

> Twilio status incident “SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes, Short Codes and Toll Free” on 2025-10-14: impact minor (vendor’s label), 2.3 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/xbt1jxn707c5
Last updated: 2025-10-14T23:12:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-10-14 20:57 UTC · Resolved: 2025-10-14 23:12 UTC · Duration: 2.3 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/xbt1jxn707c5](https://status.twilio.com/incidents/xbt1jxn707c5)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-10-14 23:12 UTC: We are no longer experiencing SMS delivery delays when sending messages to Shelcomm Network in US for a subset of Long Codes, Short Codes, and Toll Free. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-10-14 20:57 UTC, resolved after 2.3 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/xbt1jxn707c5
- Citation: Twilio, “SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes, Short Codes and Toll Free” (2025-10-14 20:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/xbt1jxn707c5 (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays to Shelcomm Network in US for a subset of Long Codes, Short Codes and Toll Free (2025-10-14)](https://rewindex.com/company/twilio/incidents/xbt1jxn707c5)`


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Canonical: https://rewindex.com/company/twilio/incidents/xbt1jxn707c5 · Markdown: https://rewindex.com/company/twilio/incidents/xbt1jxn707c5.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/xbt1jxn707c5 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:05:05.392Z