# Twilio: Price for Twilio Calls missing

> Twilio status incident “Price for Twilio Calls missing” on 2020-10-09: impact minor (vendor’s label), 2.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/x9m115sffvbz
Last updated: 2020-10-09T02:24:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-10-09 00:25 UTC · Resolved: 2020-10-09 02:24 UTC · Duration: 2.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/x9m115sffvbz](https://status.twilio.com/incidents/x9m115sffvbz)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-10-09 02:24 UTC: We have fully investigated the issues with a subset of Twilio Voice Calls missing billing information, and it was determined that the impact was limited to a small set of customers, who have been reached out individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-10-09 00:25 UTC, resolved after 2.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/x9m115sffvbz
- Citation: Twilio, “Price for Twilio Calls missing” (2020-10-09 00:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/x9m115sffvbz (CC BY 4.0).
- Markdown link: `[Twilio: Price for Twilio Calls missing (2020-10-09)](https://rewindex.com/company/twilio/incidents/x9m115sffvbz)`


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Canonical: https://rewindex.com/company/twilio/incidents/x9m115sffvbz · Markdown: https://rewindex.com/company/twilio/incidents/x9m115sffvbz.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/x9m115sffvbz · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:35:57.218Z