# Twilio: Voice Intelligence GetTranscripts and GetSentences APIs Returned 404 as Results

> Twilio status incident “Voice Intelligence GetTranscripts and GetSentences APIs Returned 404 as Results” on 2023-05-05: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/x945x20mgkmy
Last updated: 2023-05-05T22:54:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2023-05-05 22:54 UTC · Resolved: 2023-05-05 22:54 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/x945x20mgkmy](https://status.twilio.com/incidents/x945x20mgkmy)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-05-05 22:54 UTC: Twilio Voice Intelligence GetTranscripts and GetSentences APIs were degraded for 16 minutes between 2:08pm and 2:24pm Pacific Time. During this period of time customers may have experienced API request returns of 404 status. The issue has now been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2023-05-05 22:54 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/x945x20mgkmy
- Citation: Twilio, “Voice Intelligence GetTranscripts and GetSentences APIs Returned 404 as Results” (2023-05-05 22:54 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/x945x20mgkmy (CC BY 4.0).
- Markdown link: `[Twilio: Voice Intelligence GetTranscripts and GetSentences APIs Returned 404 as Results (2023-05-05)](https://rewindex.com/company/twilio/incidents/x945x20mgkmy)`


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Canonical: https://rewindex.com/company/twilio/incidents/x945x20mgkmy · Markdown: https://rewindex.com/company/twilio/incidents/x945x20mgkmy.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/x945x20mgkmy · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:16:55.173Z