# Twilio: Inbound Call Failures to a Subset of Twilio UK Phone Numbers

> Twilio status incident “Inbound Call Failures to a Subset of Twilio UK Phone Numbers” on 2021-01-08: impact minor (vendor’s label), 3 d, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/x6nfdszjy6r8
Last updated: 2021-01-11T20:07:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-01-08 11:44 UTC · Resolved: 2021-01-11 20:07 UTC · Duration: 3 d
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/x6nfdszjy6r8](https://status.twilio.com/incidents/x6nfdszjy6r8)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-01-11 20:07 UTC: Upon further investigation, we confirmed that the incident for inbound call failures affecting a subset of Twilio UK local numbers impacted the +4433 prefix range specifically, and the impact timeframe was limited to between 02:30 and 04:35 Pacific Time on Jan 8th. We are still actively working with a couple customers on call connection issues but we do not believe it is related to the reported incident here. The incident is now resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-01-08 11:44 UTC, resolved after 3 d, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/x6nfdszjy6r8
- Citation: Twilio, “Inbound Call Failures to a Subset of Twilio UK Phone Numbers” (2021-01-08 11:44 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/x6nfdszjy6r8 (CC BY 4.0).
- Markdown link: `[Twilio: Inbound Call Failures to a Subset of Twilio UK Phone Numbers (2021-01-08)](https://rewindex.com/company/twilio/incidents/x6nfdszjy6r8)`


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Canonical: https://rewindex.com/company/twilio/incidents/x6nfdszjy6r8 · Markdown: https://rewindex.com/company/twilio/incidents/x6nfdszjy6r8.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/x6nfdszjy6r8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:49:34.234Z