# Twilio: On Call Engineers are Investigating an issue with SMS Delivery Delays to Claro Network in Brazil

> Twilio status incident “On Call Engineers are Investigating an issue with SMS Delivery Delays to Claro Network in Brazil” on 2025-05-27: impact minor (vendor’s label), 5.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/x50773w0hfqs
Last updated: 2025-05-27T21:22:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-05-27 15:45 UTC · Resolved: 2025-05-27 21:22 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/x50773w0hfqs](https://status.twilio.com/incidents/x50773w0hfqs)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-05-27 21:22 UTC: We are no longer experiencing SMS delivery delays when sending messages to Claro Network in Brazil.. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-05-27 15:45 UTC, resolved after 5.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/x50773w0hfqs
- Citation: Twilio, “On Call Engineers are Investigating an issue with SMS Delivery Delays to Claro Network in Brazil” (2025-05-27 15:45 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/x50773w0hfqs (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue with SMS Delivery Delays to Claro Network in Brazil (2025-05-27)](https://rewindex.com/company/twilio/incidents/x50773w0hfqs)`


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Canonical: https://rewindex.com/company/twilio/incidents/x50773w0hfqs · Markdown: https://rewindex.com/company/twilio/incidents/x50773w0hfqs.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/x50773w0hfqs · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:58:06.309Z