# Twilio: Unable to Upgrade Twilio Accounts From Trial

> Twilio status incident “Unable to Upgrade Twilio Accounts From Trial” on 2025-11-04: impact minor (vendor’s label), 1.2 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/x2q1d8lx87y4
Last updated: 2025-11-04T12:40:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2025-11-04 11:30 UTC · Resolved: 2025-11-04 12:40 UTC · Duration: 1.2 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/x2q1d8lx87y4](https://status.twilio.com/incidents/x2q1d8lx87y4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-11-04 12:40 UTC: Our Engineers have investigated and found that there was no widespread issue but there were a couple of isolated cases. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2025-11-04 11:30 UTC, resolved after 1.2 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/x2q1d8lx87y4
- Citation: Twilio, “Unable to Upgrade Twilio Accounts From Trial” (2025-11-04 11:30 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/x2q1d8lx87y4 (CC BY 4.0).
- Markdown link: `[Twilio: Unable to Upgrade Twilio Accounts From Trial (2025-11-04)](https://rewindex.com/company/twilio/incidents/x2q1d8lx87y4)`


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Canonical: https://rewindex.com/company/twilio/incidents/x2q1d8lx87y4 · Markdown: https://rewindex.com/company/twilio/incidents/x2q1d8lx87y4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/x2q1d8lx87y4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:30:56.548Z