# Twilio: Our Engineers Are Investigating an Issue With 5xx Errors With Our Organisation Service

> Twilio status incident “Our Engineers Are Investigating an Issue With 5xx Errors With Our Organisation Service” on 2025-09-16: impact none (vendor’s label), 15 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/x2lznv6d9hv3
Last updated: 2025-09-16T12:11:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-09-16 11:56 UTC · Resolved: 2025-09-16 12:11 UTC · Duration: 15 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/x2lznv6d9hv3](https://status.twilio.com/incidents/x2lznv6d9hv3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-09-16 12:11 UTC: We have fully investigated the issue triggered by our automated alert for organisation services, and it was determined that there was no customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-09-16 11:56 UTC, resolved after 15 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/x2lznv6d9hv3
- Citation: Twilio, “Our Engineers Are Investigating an Issue With 5xx Errors With Our Organisation Service” (2025-09-16 11:56 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/x2lznv6d9hv3 (CC BY 4.0).
- Markdown link: `[Twilio: Our Engineers Are Investigating an Issue With 5xx Errors With Our Organisation Service (2025-09-16)](https://rewindex.com/company/twilio/incidents/x2lznv6d9hv3)`


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Canonical: https://rewindex.com/company/twilio/incidents/x2lznv6d9hv3 · Markdown: https://rewindex.com/company/twilio/incidents/x2lznv6d9hv3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/x2lznv6d9hv3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:24:11.244Z