# Twilio: Issues with Billing Processing Delays

> Twilio status incident “Issues with Billing Processing Delays” on 2020-12-04: impact minor (vendor’s label), 2.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/x0g31f0wppp3
Last updated: 2020-12-04T19:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2020-12-04 16:43 UTC · Resolved: 2020-12-04 19:18 UTC · Duration: 2.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/x0g31f0wppp3](https://status.twilio.com/incidents/x0g31f0wppp3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-12-04 19:18 UTC: Our engineering team has taken steps to mitigate the impact on payment processing delays, as well as recording and transcription billing delays. We are continuing to work with customers that were impacted by the incident to ensure the account balance is accurately reflected. This incident is resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2020-12-04 16:43 UTC, resolved after 2.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/x0g31f0wppp3
- Citation: Twilio, “Issues with Billing Processing Delays” (2020-12-04 16:43 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/x0g31f0wppp3 (CC BY 4.0).
- Markdown link: `[Twilio: Issues with Billing Processing Delays (2020-12-04)](https://rewindex.com/company/twilio/incidents/x0g31f0wppp3)`


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Canonical: https://rewindex.com/company/twilio/incidents/x0g31f0wppp3 · Markdown: https://rewindex.com/company/twilio/incidents/x0g31f0wppp3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/x0g31f0wppp3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:31:15.669Z