# Twilio: Help Center and Ticket Submission Unavailable at present

> Twilio status incident “Help Center and Ticket Submission Unavailable at present” on 2016-08-26: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/ww3pp616tml3
Last updated: 2016-08-26T18:09:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-08-26 16:48 UTC · Resolved: 2016-08-26 18:09 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/ww3pp616tml3](https://status.twilio.com/incidents/ww3pp616tml3)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2016-08-26 18:09 UTC: This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2016-08-26 16:48 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/ww3pp616tml3
- Citation: Twilio, “Help Center and Ticket Submission Unavailable at present” (2016-08-26 16:48 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/ww3pp616tml3 (CC BY 4.0).
- Markdown link: `[Twilio: Help Center and Ticket Submission Unavailable at present (2016-08-26)](https://rewindex.com/company/twilio/incidents/ww3pp616tml3)`


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Canonical: https://rewindex.com/company/twilio/incidents/ww3pp616tml3 · Markdown: https://rewindex.com/company/twilio/incidents/ww3pp616tml3.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/ww3pp616tml3 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:56:20.719Z