# Twilio: HTTP Timeouts When Accessing Voice and Video API

> Twilio status incident “HTTP Timeouts When Accessing Voice and Video API” on 2021-08-02: impact minor (vendor’s label), 1.4 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wty5zxw5psqc
Last updated: 2021-08-02T20:21:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-02 19:00 UTC · Resolved: 2021-08-02 20:21 UTC · Duration: 1.4 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wty5zxw5psqc](https://status.twilio.com/incidents/wty5zxw5psqc)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-02 20:21 UTC: We have fully investigated the HTTP timeout issue for the Voice & Video APIs, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-08-02 19:00 UTC, resolved after 1.4 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wty5zxw5psqc
- Citation: Twilio, “HTTP Timeouts When Accessing Voice and Video API” (2021-08-02 19:00 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wty5zxw5psqc (CC BY 4.0).
- Markdown link: `[Twilio: HTTP Timeouts When Accessing Voice and Video API (2021-08-02)](https://rewindex.com/company/twilio/incidents/wty5zxw5psqc)`


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Canonical: https://rewindex.com/company/twilio/incidents/wty5zxw5psqc · Markdown: https://rewindex.com/company/twilio/incidents/wty5zxw5psqc.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wty5zxw5psqc · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:49:09.428Z