# Twilio: On Call Engineers are Investigating an issue

> Twilio status incident “On Call Engineers are Investigating an issue” on 2023-05-04: impact minor (vendor’s label), 1.5 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wrbv6dv6lt30
Last updated: 2023-05-04T15:44:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-05-04 14:16 UTC · Resolved: 2023-05-04 15:44 UTC · Duration: 1.5 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wrbv6dv6lt30](https://status.twilio.com/incidents/wrbv6dv6lt30)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-05-04 15:44 UTC: We were experiencing issues with the Twilio Rest API, impacting multiple Twilio services. We've consolidated the following StatusPage post: https://status.twilio.com/incidents/s2z3c0w3348j. More details about the impact we'll be provided in that StatusPage post.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-05-04 14:16 UTC, resolved after 1.5 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wrbv6dv6lt30
- Citation: Twilio, “On Call Engineers are Investigating an issue” (2023-05-04 14:16 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wrbv6dv6lt30 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating an issue (2023-05-04)](https://rewindex.com/company/twilio/incidents/wrbv6dv6lt30)`


---
Canonical: https://rewindex.com/company/twilio/incidents/wrbv6dv6lt30 · Markdown: https://rewindex.com/company/twilio/incidents/wrbv6dv6lt30.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wrbv6dv6lt30 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:00:15.557Z