# Twilio: Potential Issue Affecting Inbound Calls To A Subset of Toll-Free Numbers in the US

> Twilio status incident “Potential Issue Affecting Inbound Calls To A Subset of Toll-Free Numbers in the US” on 2025-03-26: impact none (vendor’s label), 40 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wp7q2v0jb6h9
Last updated: 2025-03-26T19:01:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-03-26 18:21 UTC · Resolved: 2025-03-26 19:01 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wp7q2v0jb6h9](https://status.twilio.com/incidents/wp7q2v0jb6h9)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2025-03-26 19:01 UTC: We have fully investigated the potential issue impacting inbound calls from Canada to subset of US Toll-Free numbers and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2025-03-26 18:21 UTC, resolved after 40 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wp7q2v0jb6h9
- Citation: Twilio, “Potential Issue Affecting Inbound Calls To A Subset of Toll-Free Numbers in the US” (2025-03-26 18:21 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wp7q2v0jb6h9 (CC BY 4.0).
- Markdown link: `[Twilio: Potential Issue Affecting Inbound Calls To A Subset of Toll-Free Numbers in the US (2025-03-26)](https://rewindex.com/company/twilio/incidents/wp7q2v0jb6h9)`


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Canonical: https://rewindex.com/company/twilio/incidents/wp7q2v0jb6h9 · Markdown: https://rewindex.com/company/twilio/incidents/wp7q2v0jb6h9.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wp7q2v0jb6h9 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:40:58.600Z