# Twilio: Users Unable to Add Decimals During Account Billing Top-Ups

> Twilio status incident “Users Unable to Add Decimals During Account Billing Top-Ups” on 2024-10-21: impact minor (vendor’s label), 5.6 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wm6nj5wn48jm
Last updated: 2024-10-21T21:52:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-10-21 16:17 UTC · Resolved: 2024-10-21 21:52 UTC · Duration: 5.6 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wm6nj5wn48jm](https://status.twilio.com/incidents/wm6nj5wn48jm)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-10-21 21:52 UTC: We are no longer experiencing the issue causing customers to be unable to add decimal values during account billing top-ups. This incident has been resolved.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-10-21 16:17 UTC, resolved after 5.6 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wm6nj5wn48jm
- Citation: Twilio, “Users Unable to Add Decimals During Account Billing Top-Ups” (2024-10-21 16:17 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wm6nj5wn48jm (CC BY 4.0).
- Markdown link: `[Twilio: Users Unable to Add Decimals During Account Billing Top-Ups (2024-10-21)](https://rewindex.com/company/twilio/incidents/wm6nj5wn48jm)`


---
Canonical: https://rewindex.com/company/twilio/incidents/wm6nj5wn48jm · Markdown: https://rewindex.com/company/twilio/incidents/wm6nj5wn48jm.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wm6nj5wn48jm · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:16:52.552Z