# Twilio: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil

> Twilio status incident “SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil” on 2026-11-03: impact minor (vendor’s label), 6 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wk9d15hnq4d0
Last updated: 2026-11-03T19:04:48Z

- Impact (vendor’s label): minor
- Status: monitoring · edited after publishing
- Started: 2026-11-03 04:55 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 6 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/wk9d15hnq4d0](https://status.twilio.com/incidents/wk9d15hnq4d0)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **identified** 2026-11-03 04:55 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-03 05:57 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **identified** 2026-11-03 08:01 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- **identified** 2026-11-03 12:01 UTC: Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- **monitoring** 2026-11-03 15:14 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-11-03 17:14 UTC: We have observed a recovery in SMS delivery from a subset of Twilio Short Codes and Long Codes to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-03 06:03 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r6344cf07ef49c1.md)
- 2026-11-03 08:03 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r6065bc002a27d6.md)
- 2026-11-03 12:03 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r1ebbe082e3bd10.md)
- 2026-11-03 15:23 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r54a730a40f6b68.md)
- 2026-11-03 17:23 UTC: [Incident updated: SMS Delivery Delays from a Subset of Twilio Short Codes and Long Codes to Brisanet Brazil](https://rewindex.com/change/r80e28498225afb.md)


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Canonical: https://rewindex.com/company/twilio/incidents/wk9d15hnq4d0 · Markdown: https://rewindex.com/company/twilio/incidents/wk9d15hnq4d0.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wk9d15hnq4d0 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-03T19:04:48.556Z