# Twilio: Automated Alert: No Customer Impact

> Twilio status incident “Automated Alert: No Customer Impact” on 2020-10-05: impact none (vendor’s label), 7 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wk3gly1z6d3r
Last updated: 2020-10-05T21:04:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2020-10-05 20:57 UTC · Resolved: 2020-10-05 21:04 UTC · Duration: 7 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wk3gly1z6d3r](https://status.twilio.com/incidents/wk3gly1z6d3r)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2020-10-05 21:04 UTC: We have fully investigated the SMS delivery delay issue triggered by our automated alert, and it was determined that there is no customer impact. All systems are operational.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2020-10-05 20:57 UTC, resolved after 7 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wk3gly1z6d3r
- Citation: Twilio, “Automated Alert: No Customer Impact” (2020-10-05 20:57 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wk3gly1z6d3r (CC BY 4.0).
- Markdown link: `[Twilio: Automated Alert: No Customer Impact (2020-10-05)](https://rewindex.com/company/twilio/incidents/wk3gly1z6d3r)`


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Canonical: https://rewindex.com/company/twilio/incidents/wk3gly1z6d3r · Markdown: https://rewindex.com/company/twilio/incidents/wk3gly1z6d3r.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wk3gly1z6d3r · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:10:47.284Z