# Twilio: Subset of Customers are Unable to Verify the Caller IDs via SMS

> Twilio status incident “Subset of Customers are Unable to Verify the Caller IDs via SMS” on 2024-02-27: impact minor (vendor’s label), 2.8 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wjm12ybzg0c4
Last updated: 2024-02-27T13:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2024-02-27 10:38 UTC · Resolved: 2024-02-27 13:25 UTC · Duration: 2.8 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wjm12ybzg0c4](https://status.twilio.com/incidents/wjm12ybzg0c4)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-02-27 13:25 UTC: The issue where a subset of customers were unable to verify the Caller ID via SMS has been resolved and and the service is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2024-02-27 10:38 UTC, resolved after 2.8 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wjm12ybzg0c4
- Citation: Twilio, “Subset of Customers are Unable to Verify the Caller IDs via SMS” (2024-02-27 10:38 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wjm12ybzg0c4 (CC BY 4.0).
- Markdown link: `[Twilio: Subset of Customers are Unable to Verify the Caller IDs via SMS (2024-02-27)](https://rewindex.com/company/twilio/incidents/wjm12ybzg0c4)`


---
Canonical: https://rewindex.com/company/twilio/incidents/wjm12ybzg0c4 · Markdown: https://rewindex.com/company/twilio/incidents/wjm12ybzg0c4.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wjm12ybzg0c4 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:45:10.870Z