# Twilio: On Call Engineers are Investigating a Potential Issue with TaskRouter SDK

> Twilio status incident “On Call Engineers are Investigating a Potential Issue with TaskRouter SDK” on 2021-08-12: impact minor (vendor’s label), 46 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wc7d0x84hp05
Last updated: 2021-08-12T14:35:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2021-08-12 13:49 UTC · Resolved: 2021-08-12 14:35 UTC · Duration: 46 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wc7d0x84hp05](https://status.twilio.com/incidents/wc7d0x84hp05)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2021-08-12 14:35 UTC: Connection issues within Flex have been resolved and Flex TaskRouter is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2021-08-12 13:49 UTC, resolved after 46 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wc7d0x84hp05
- Citation: Twilio, “On Call Engineers are Investigating a Potential Issue with TaskRouter SDK” (2021-08-12 13:49 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wc7d0x84hp05 (CC BY 4.0).
- Markdown link: `[Twilio: On Call Engineers are Investigating a Potential Issue with TaskRouter SDK (2021-08-12)](https://rewindex.com/company/twilio/incidents/wc7d0x84hp05)`


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Canonical: https://rewindex.com/company/twilio/incidents/wc7d0x84hp05 · Markdown: https://rewindex.com/company/twilio/incidents/wc7d0x84hp05.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wc7d0x84hp05 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T14:57:32.963Z