# Twilio: Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.

> Twilio status incident “Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.” on 2026-01-06: impact minor (vendor’s label), 3.0 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/wb7x7zqwtrf1
Last updated: 2026-01-06T20:25:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-01-06 17:25 UTC · Resolved: 2026-01-06 20:25 UTC · Duration: 3.0 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/wb7x7zqwtrf1](https://status.twilio.com/incidents/wb7x7zqwtrf1)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2026-01-06 20:25 UTC: The issue with customers that were not able to consume events for Call Insights, Debug and Studio Event Streams has been resolved and are operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-01-06 17:25 UTC, resolved after 3.0 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/wb7x7zqwtrf1
- Citation: Twilio, “Customers are not able to consume events for Call Insights, Debug and Studio Event Streams.” (2026-01-06 17:25 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/wb7x7zqwtrf1 (CC BY 4.0).
- Markdown link: `[Twilio: Customers are not able to consume events for Call Insights, Debug and Studio Event Streams. (2026-01-06)](https://rewindex.com/company/twilio/incidents/wb7x7zqwtrf1)`


---
Canonical: https://rewindex.com/company/twilio/incidents/wb7x7zqwtrf1 · Markdown: https://rewindex.com/company/twilio/incidents/wb7x7zqwtrf1.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/wb7x7zqwtrf1 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T15:02:19.694Z