# Twilio: SMS Delivery Delays and Failures from Twilio to Brisanet Brazil

> Twilio status incident “SMS Delivery Delays and Failures from Twilio to Brisanet Brazil” on 2026-11-12: impact minor (vendor’s label), 5 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/w77cc8rwmqvh
Last updated: 2026-11-12T23:54:18Z

- Impact (vendor’s label): minor
- Status: monitoring · edited after publishing
- Started: 2026-11-12 20:32 UTC · Resolved: not resolved · Duration: ongoing
- Updates: 5 · Affected components: CARRIER NETWORK - SMS, Latin America, SMS, Latin America
- [Vendor status page: https://status.twilio.com/incidents/w77cc8rwmqvh](https://status.twilio.com/incidents/w77cc8rwmqvh)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **investigating** 2026-11-12 20:32 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-12 20:41 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- **identified** 2026-11-12 21:46 UTC: Twilio customers may be experiencing SMS delivery delays and delivery failures from Twilio to Brisanet network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-11-12 21:49 UTC: We have observed a recovery in SMS delivery from Twilio to Brisanet Servicos De Telecomunicacoes SA network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- **monitoring** 2026-11-12 23:50 UTC: We have observed a recovery in SMS delivery from Twilio to Brisanet network subscribers in Brazil and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

## Rewindex changes for this incident

- 2026-11-12 21:53 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Servicos De Telecomunicacoes SA Brazil](https://rewindex.com/change/rb9de37c8bba012.md)
- 2026-11-12 23:54 UTC: [Incident updated: SMS Delivery Delays and Failures from Twilio to Brisanet Brazil](https://rewindex.com/change/rb5dc8ee7d4d332.md)

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2026-11-12 20:32 UTC, not resolved, 5 update(s); edited after publishing.

- Canonical URL: https://rewindex.com/company/twilio/incidents/w77cc8rwmqvh
- Citation: Twilio, “SMS Delivery Delays and Failures from Twilio to Brisanet Brazil” (2026-11-12 20:32 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/w77cc8rwmqvh (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Delays and Failures from Twilio to Brisanet Brazil (2026-11-12)](https://rewindex.com/company/twilio/incidents/w77cc8rwmqvh)`


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Canonical: https://rewindex.com/company/twilio/incidents/w77cc8rwmqvh · Markdown: https://rewindex.com/company/twilio/incidents/w77cc8rwmqvh.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/w77cc8rwmqvh · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-13T01:48:33.224Z