# Twilio: Decrease in inbound SMS messages from Verizon numbers in the US

> Twilio status incident “Decrease in inbound SMS messages from Verizon numbers in the US” on 2016-09-13: impact minor (vendor’s label), 21 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/w73p80xxmn34
Last updated: 2016-09-13T17:26:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2016-09-13 17:05 UTC · Resolved: 2016-09-13 17:26 UTC · Duration: 21 min
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/w73p80xxmn34](https://status.twilio.com/incidents/w73p80xxmn34)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2016-09-13 17:26 UTC: Further investigation has revealed ~60% of inbound SMS messages were dropped on Verizon & subset of US Short Codes. Additionally ~60% of outbound SMS on Verizon and a subset of US Short Codes had a SENT status instead of DELIVERED.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2016-09-13 17:05 UTC, resolved after 21 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/w73p80xxmn34
- Citation: Twilio, “Decrease in inbound SMS messages from Verizon numbers in the US” (2016-09-13 17:05 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/w73p80xxmn34 (CC BY 4.0).
- Markdown link: `[Twilio: Decrease in inbound SMS messages from Verizon numbers in the US (2016-09-13)](https://rewindex.com/company/twilio/incidents/w73p80xxmn34)`


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Canonical: https://rewindex.com/company/twilio/incidents/w73p80xxmn34 · Markdown: https://rewindex.com/company/twilio/incidents/w73p80xxmn34.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/w73p80xxmn34 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T13:46:48.150Z