# Twilio: Issue With Trunking Originating Calls Processed From Singapore or Frankfurt Edge Locations

> Twilio status incident “Issue With Trunking Originating Calls Processed From Singapore or Frankfurt Edge Locations” on 2024-09-04: impact none (vendor’s label), 2.1 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/vvjtx483d82b
Last updated: 2024-09-04T03:55:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2024-09-04 01:49 UTC · Resolved: 2024-09-04 03:55 UTC · Duration: 2.1 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/vvjtx483d82b](https://status.twilio.com/incidents/vvjtx483d82b)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2024-09-04 03:55 UTC: Twilio Elastic SIP Trunking was degraded for 3 hours and 45 minutes between 01:21:29 PM PST and 05:07:06 PM PST on 09/03/2024. During this period, customers may have experienced connectivity or audio issues with trunking originating calls processed from Singapore or Frankfurt edge locations. The issue has now been resolved

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Twilio, started 2024-09-04 01:49 UTC, resolved after 2.1 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/vvjtx483d82b
- Citation: Twilio, “Issue With Trunking Originating Calls Processed From Singapore or Frankfurt Edge Locations” (2024-09-04 01:49 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/vvjtx483d82b (CC BY 4.0).
- Markdown link: `[Twilio: Issue With Trunking Originating Calls Processed From Singapore or Frankfurt Edge Locations (2024-09-04)](https://rewindex.com/company/twilio/incidents/vvjtx483d82b)`


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Canonical: https://rewindex.com/company/twilio/incidents/vvjtx483d82b · Markdown: https://rewindex.com/company/twilio/incidents/vvjtx483d82b.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/vvjtx483d82b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T17:19:24.865Z