# Twilio: SMS Delivery Failures to Claro Network in Puerto Rico

> Twilio status incident “SMS Delivery Failures to Claro Network in Puerto Rico” on 2023-11-29: impact minor (vendor’s label), 3.9 h, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/twilio/incidents/vthdyzjr2y6w
Last updated: 2023-11-29T22:47:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2023-11-29 18:53 UTC · Resolved: 2023-11-29 22:47 UTC · Duration: 3.9 h
- Updates: 1
- [Vendor status page: https://status.twilio.com/incidents/vthdyzjr2y6w](https://status.twilio.com/incidents/vthdyzjr2y6w)
- [Company: Twilio](https://rewindex.com/company/twilio.md)

## Timeline of updates

- **resolved** 2023-11-29 22:47 UTC: SMS delivery failures for a subset of short code and long code numbers across Claro Network in Puerto Rico has been resolved and is operating normally at this time.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Twilio, started 2023-11-29 18:53 UTC, resolved after 3.9 h, 1 update(s).

- Canonical URL: https://rewindex.com/company/twilio/incidents/vthdyzjr2y6w
- Citation: Twilio, “SMS Delivery Failures to Claro Network in Puerto Rico” (2023-11-29 18:53 UTC). Archived by Rewindex: https://rewindex.com/company/twilio/incidents/vthdyzjr2y6w (CC BY 4.0).
- Markdown link: `[Twilio: SMS Delivery Failures to Claro Network in Puerto Rico (2023-11-29)](https://rewindex.com/company/twilio/incidents/vthdyzjr2y6w)`


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Canonical: https://rewindex.com/company/twilio/incidents/vthdyzjr2y6w · Markdown: https://rewindex.com/company/twilio/incidents/vthdyzjr2y6w.md · JSON: https://rewindex.com/api/v1/companies/twilio/incidents/vthdyzjr2y6w · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T16:42:01.960Z